An aircon servicing contract is a yearly agreement for scheduled servicing of your aircon units, usually quarterly for homes and more often for offices and shops. It typically covers cleaning, drainage and refrigerant-pressure checks. Repairs, chemical wash and gas top-ups are usually extra unless the contract says otherwise. The price depends on how many units you have and how many visits per year.
Key takeaways
- Quarterly servicing suits most homes. Monthly or bi-monthly suits heavy daily use, dusty or humid spaces, and commercial premises.
- Ask for the scope in writing: what a “visit” and a “unit” mean, and what is extra.
- A contract’s value is scheduling, price certainty, records and faster response. Ask for the saving in dollars against the one-off rate.
- Servicing-only contracts and comprehensive contracts (which also cover repairs) are different products with different prices.
- At our published rates of $50 / $40 / $35 per unit per visit, quarterly servicing costs about $200 a year for 1 unit and $480 for 3 units.
What is an aircon servicing contract?
An aircon servicing contract, also called an aircon maintenance contract, is a written agreement where a servicing company visits your units on a fixed schedule for a set period, usually 12 months. Visits are booked in advance and priced up front, so you do not have to remember to call each time.
We provide aircon servicing in Singapore for HDB flats, condos, landed homes, offices, schools, clinics, shops and warehouses. Our aircon maintenance contract is built around that mix, and this guide explains how any contract works so you can compare offers fairly.
A contract usually makes sense if you:
- have two or more units, so booking and reminders add up
- run your aircon most of the day, as many Singapore homes and all shops and offices do
- rent out a property and need records that servicing was done (see why landlords should prioritise aircon servicing)
- cannot afford downtime, such as a clinic, cafe or office
How often should a contract schedule visits? Daikin Singapore and Mitsubishi Electric Singapore recommend professional servicing every three months for daily-use units, and NEA suggests checking filters monthly, according to Helpling’s servicing guide. Quarterly is therefore the usual starting point for homes. Our own guide covers the detail: how often should you service your aircon in Singapore.
What is included in an aircon servicing contract?
Contracts differ, so read the scope line by line. The table shows what is normally included, what is usually an add-on, and what is rarely covered. (Remove the [CONFIRM] note before publishing.)
| Item | Normally included | Usually an add-on | Rarely covered |
|---|---|---|---|
| Scheduled servicing visits (monthly, bi-monthly or quarterly) | Yes | ||
| Core servicing: filter cleaning, coil and drain checks, general inspection | Yes | ||
| Servicing record after each visit | Yes | ||
| Chemical cleaning | Yes | ||
| Gas top-up | Yes | ||
| Priority emergency service | Yes | ||
| Repairs and parts | [CONFIRM] | ||
| Damage from poor installation or misuse | Yes |
Ask these questions before signing:
- Which units are covered, and what happens if you add or remove one?
- How many visits are included per year, and are dates fixed in advance?
- Is chemical cleaning part of the price or charged each time?
- Are gas top-ups and parts included, or quoted separately?
- How fast will someone respond if a unit breaks down between visits?
For what a single visit covers, see our aircon servicing page. For the deeper clean, see aircon chemical wash and aircon gas top-up.
Aircon servicing contract pricing models in Singapore
There are three common ways to pay. Prices vary by company, unit type and number of units, so use the table to understand the structure, not to compare quotes.
| Model | How you pay | Best for | Watch out for |
|---|---|---|---|
| Per-visit servicing | Pay each time you book | One or two units, light use | You must remember to book; no price lock |
| Annual servicing contract | Fixed yearly fee or fixed price per visit, with scheduled visits | Homes with several units, offices, shops | Check visits per year and what is excluded |
| Comprehensive contract | Higher annual fee that also covers repairs or parts | Businesses that cannot afford breakdowns | Read the exclusions; cover is rarely unlimited |
Worked example using our published per-visit rates. Our standard servicing is $50 for 1 unit, $40 per unit for 2 to 3 units, and $35 per unit for 4 to 5 units. Servicing quarterly (4 visits a year) at those rates comes to:
- 1 unit: 4 x $50 = $200 a year
- 3 units: 4 x 3 x $40 = $480 a year
- 5 units: 4 x 5 x $35 = $700 a year
This is an illustration of what regular servicing costs at per-visit rates, not a contract quote. [ADD: our contract price, any discount against per-visit rates, number of visits, contract length and response time.] See the full aircon servicing price per unit breakdown.
Be careful with very low quotes. A price far below the market usually means fewer visits, a shorter scope, or extras billed later. Compare the number of visits and the inclusions, not just the headline figure.
Contracts for homes vs offices, shops and clinics
Homes. A household with two to five units usually wants quarterly visits, a fixed price and one booking to manage. Condo and landed homes with more units benefit most. For a single unit, per-visit servicing is often enough. See aircon servicing for homes vs offices for how needs differ.
Offices. Units run for long hours, so downtime affects staff and clients. Look for fixed visit dates outside working hours, clear response times and a servicing record you can show building management. Read why servicing matters for Singapore offices.
Shops, cafes and clinics. Customers notice a warm or smelly shop quickly, and clinics have hygiene expectations. A contract with priority response is worth more here than the price difference. See aircon servicing for small businesses.
Larger buildings. Water-cooled and central systems carry hygiene obligations. Regular servicing records help, and our Legionella and aircon prevention guide explains the risks.
How to choose an aircon servicing contract
Checklist
- Number of visits per year matches how hard you use the aircon (quarterly for daily use)
- Every unit is listed, with brand and location
- Scope is written down: what is included, what is extra
- Price is fixed for the contract term, with the cost of add-ons stated
- Response time for breakdowns is stated in hours or days
- A servicing record is given after every visit
- Workmanship warranty is stated (ours is 90 days on servicing work)
- Cancellation and renewal terms are clear
- The company services your brands (we service all major brands)
Red flags
- A price far below other quotes with no visit count
- “Unlimited” repairs with no written exclusions
- No written scope, only a verbal promise
- Long lock-in with penalties and no trial period
- Pressure to sign on the spot
If you want a quote, our team can walk through your units and propose a visit schedule. Call +65 87710850 or see our aircon maintenance contract page.
Contract or pay per visit: which is better?
A contract does not make servicing cheaper by itself. At our published per-visit rates, regular servicing costs the same whether you book each visit or sign up. What a contract adds is scheduling, a locked price, records and faster response.
| Pay per visit | Servicing contract | |
|---|---|---|
| Price | Rate at time of booking | Fixed for the term |
| Scheduling | You remember and book | Dates planned in advance |
| Records | Per job | One history for all units |
| Breakdown response | Normal queue | Priority, if included |
| Flexibility | High | Lower, check cancellation terms |
Choose a contract if you have several units, need records, or cannot afford to forget a service. Pay per visit if you have one or two units and are happy to book when reminded.
Whichever you pick, ask the company one question: “How much will I save in dollars over 12 months, and what exactly changes?” Talk to our customer support team.
Frequently asked questions
What is an aircon servicing contract?
A written agreement where a company services your units on a set schedule, usually for 12 months, at a price agreed up front.
How much does an aircon servicing contract cost in Singapore?
It depends on units, visits and scope. As a guide, quarterly servicing at our per-visit rates is about $200 a year for 1 unit and $480 for 3 units.
How often should an aircon be serviced under a contract?
Quarterly for daily-use units is the common recommendation. Light-use units can be serviced less often.
Does a contract include repairs?
Not always. Many cover scheduled servicing only, with repairs and parts quoted separately. Always check the written scope.
Is chemical cleaning included?
Usually it is an add-on, because it is a deeper clean done less often than regular servicing.
Is a contract worth it for a home?
It is worth it for two or more units or rental properties. For one unit, per-visit servicing is often enough.
Do offices and shops need a contract?
Most benefit, since downtime costs business and records may be requested by landlords or building management.
Can I cancel a servicing contract?
Terms differ. Ask about the notice period and any penalty before signing.
Does a contract cover all aircon brands?
That depends on the company. We service all major brands.
How do I get a quote? Call +65 87710850 (Mon to Sat, 08:30 to 22:00) or use the aircon maintenance contract page.
Next steps and related reading
Get a contract quote. Tell us how many units you have and where they are, and we will propose a visit schedule. Call +65 87710850 or see our aircon maintenance contract page. For one-off visits, see aircon servicing, or browse aircon servicing in Singapore.