Office Aircon Servicing and Repair: Schedule, Checklist and Contract Options

office aircon servicing
Quick answer: how often should an office aircon be serviced?

For a typical Singapore office, we recommend monthly aircon servicing, because the units run most of the working day. Quarterly (every 3 to 4 months) is our standard interval for homes and lighter use, and bi-monthly sits in between.

Key takeaways

  • Frequency: monthly for offices that run the aircon daily. Our servicing page recommends every 3 to 4 months for standard use.
  • Each visit: filter cleaning, coil and blower check, drain flush, refrigerant and gas level check, and an electrical and mechanical inspection.
  • One-off or contract: one-off servicing is $50 for 1 unit, $40 per unit for 2 to 3 units and $35 per unit for 4 to 5 units. For 6 or more units, ask for a bulk rate. A contract fixes the schedule in advance. We do not publish contract prices, so ask for a written quote.
  • After a repair or service: servicing carries a 90-day workmanship warranty. Repairs carry a 60-day quality warranty.
  • Hours: Monday to Saturday, 08:30 to 22:00, so visits can be booked after office hours.

Why offices service more often than homes

An office aircon runs for more hours a day than a bedroom unit, and more people share the air it cleans. Our maintenance contract page recommends monthly or bi-monthly visits when a unit runs daily or the space has more dust or humidity. Our price page recommends monthly servicing for commercial offices.

What that means in practice:

  • More running hours mean filters and coils collect dust faster.
  • Downtime costs more. A failed unit in a meeting room or open-plan office affects every person using the space. Our contract page says commercial plans suit spaces that need “consistent climate control and high system uptime.”
  • Warranty. Regular servicing helps preserve warranty coverage on newer units. Check each brand’s terms, because some require maintenance to keep the warranty valid.

Office aircon servicing schedule

We offer three intervals on our maintenance contracts. Choose by how hard the units work.

IntervalBest forSource of advice
MonthlyOffices and shops with the aircon on all working day; dusty or humid spacesOur price page recommends it for commercial offices
Bi-monthlyModerate daily use, or a mix of busy and quiet roomsOur contract page offers it for daily use or higher dust and humidity
Quarterly (every 3 to 4 months)Light use, such as a store room, a small meeting room or a seldom-used unitOur standard servicing interval; “sufficient” for most Singapore homes

A contract can be customised with more frequent visits, chemical wash add-ons and multi-location servicing. Schedules are set by environment and usage. We recommend booking visits at the end of the working day, as we are open until 22:00 Monday to Saturday.

Office aircon servicing checklist

Use this list to check what a visit covers. Our standard aircon servicing includes:

  • ☐ Filter cleaning and sanitisation
  • ☐ Evaporator coil and blower wheel check
  • ☐ Drainage system flush
  • ☐ Refrigerant and gas level check
  • ☐ Electrical and mechanical inspection
  • ☐ Performance test of the system

On a contract, ask for these in writing:

  • ☐ Number of visits per year and the interval (monthly, bi-monthly or quarterly)
  • ☐ Which units and locations are covered
  • ☐ Whether chemical wash and gas top-up are included, or quoted separately
  • ☐ Whether emergency or priority service is included, and the response time
  • ☐ The warranty on the work done
  • ☐ A service report after every visit, for your records

Chemical wash and gas top-up are not priced on our price page. The technician gives an upfront quote before work begins if they are needed.

Office aircon repair: what to prepare and ask

When an office unit stops cooling, a few facts speed up the visit. Have these ready when you call:

  • The brand and model number from the indoor unit
  • Which rooms or units are affected
  • What you see: not cooling, water leaking, strange noise, error code or not switching on
  • When it started, and whether it was serviced recently
  • Access details: building rules, working hours and a contact on site

Questions to ask any repair company

  • What is the fault, and what will the repair cost, in writing, before work starts?
  • How soon can someone come? We offer same-day appointments.
  • What warranty does the repair carry? Ours is 60 days. 
  • If the unit is old and keeps failing, is repair still worth it? See aircon repair vs replacement.

For more, see our guide on how to choose an aircon repair company and our aircon repair page.

One-off servicing or a maintenance contract?

Choose a contract when you want the visits scheduled in advance. Choose one-off servicing when you have a few units, light use, or want to try a provider first.

One-off servicingMaintenance contract
ScheduleYou book each visitSet in advance: monthly, bi-monthly or quarterly
PricingPublished per unit: $50, $40 or $35 depending on number of unitsFixed rate for scheduled visits; figures not published
CoverageStandard five-step servicingFilter and coil cleaning, drainage checks, refrigerant pressure testing and electrical inspection
ExtrasChemical wash and gas top-up quoted by the technician before workSome plans may include chemical cleaning, gas top-ups or priority emergency service. [CONFIRM: which plans include which]
Best forA few units or light useOffices, schools, clinics, shops and warehouses

What to check in any contract quote

  • The number of visits per year, and what happens if a visit is missed
  • Which units and locations are covered, and any exclusions
  • Whether parts, chemical wash and gas top-up are included or charged extra
  • Response time for breakdowns, in writing
  • The contract length, renewal terms and how to cancel

To ask for a quote, see our aircon maintenance contract page. 

What office aircon servicing costs

Our standard aircon servicing is priced per unit, and the price falls as the number of units goes up.

UnitsPrice per unit
1$50
2 to 3$40
4 to 5$35
6 or moreContact us for a bulk rate

This table covers standard servicing. Chemical wash and gas top-up are quoted before work begins. Servicing carries a 90-day workmanship warranty: issues related to the servicing within 90 days are fixed free of charge. See the full aircon servicing  page.

For an office with six or more units, call +65 87710850 or email sales@aircon-service.sg for a bulk rate or a contract quote.

FAQs

How often should I service my office aircon?

We recommend monthly servicing for offices where the aircon runs daily. Bi-monthly suits moderate use, and every 3 to 4 months suits light use.

What does office aircon servicing include?

Filter cleaning and sanitisation, an evaporator coil and blower wheel check, a drainage flush, a refrigerant and gas level check, and an electrical and mechanical inspection.

How much does aircon servicing cost for an office?

It is $50 for 1 unit, $40 per unit for 2 to 3 units and $35 per unit for 4 to 5 units. For 6 or more units, contact us for a bulk rate.

Do you offer maintenance contracts for offices?

Yes. Our commercial plans suit offices, schools, clinics, shops and warehouses, with monthly, bi-monthly or quarterly visits. We do not publish contract prices, so request a quote.

Can servicing be done after office hours?

We are open Monday to Saturday, 08:30 to 22:00. 

Is there a warranty on the work?

Servicing carries a 90-day workmanship warranty. Repairs carry a 60-day quality warranty. 

Do you service all aircon brands?

Yes, we service all major brands.

Book office aircon servicing, and related reading

Need aircon servicing for your office, shop or clinic? Call or WhatsApp +65 87710850, or email sales@aircon-service.sg. We are open Monday to Saturday, 08:30 to 22:00. [CONFIRM: hours, as the live page conflicts.] We provide aircon servicing in Singapore for homes and businesses.